Looking for a self
managed Support at Home provider local to you?
Our difference
Dedicated Care Partner
Freedom to choose your carers
More Care Hours
Friendly and Responsive
Quick Payments
How to get started with us!
Step 1 Start your Support at Home journey
We’ll get to know you and your goals so you can make the most of your Support at Home funding. Together, we’ll help you feel confident and ready to take charge of your care.
Step 2 Meet your dedicate care partner
Your care partner will work alongside you to create a personalised plan that supports your independence and helps you build the skills and confidence for self-management.
Step 3 Set up your services
Our self-managed model allows you to choose the services that best suit your needs while getting more from your Support at Home funding than anywhere else.
Step 4 Empower your independence
We’ll be here to guide and support you as you self-manage your care and services, ensuring you have the freedom, flexibility, and confidence to live life your way at home.
Services you can access
with Support at Home
self-managing
their Support at Home with us
“My care partner is such a delight — she’s always cheerful and respectful of my independence, she just knows how to help without taking over. It makes a real difference having someone who truly listens.”
Assistance with shopping, cleaning, gardening and home maintenance.
“The carers have been so professional and kind. They take the time to get to know us — it’s not just about the tasks, it’s about dignity and connection. We feel part of a team.”
Personal care, domestic assistance, gardening, Physio, social support and respite services.
“My mother’s care needs are quite complex, and the nursing and physio team have been excellent. They always communicate clearly with us and treat Mum with such respect and skill.”
Nursing, Equipment, personal care, shopping assistance, physio and Meal assistance.
care model
for your needs
Everyone’s needs and preferences are different. Homecare My Way’s self-management model puts you in charge, offering more flexibility and control than traditional homecare, while still ensuring you have the guidance and support you need.
 | Traditional Providers | |
|---|---|---|
| Care model | Self Management | Full Care Management |
| Freedom to choose your care workers |  |  |
| Set the rates of your care services | | |
| Fast payment of invoices | | |
| Co-design your care plan | | |
| Dedicated Care Partner | | |
| Monthly check in | | |
| Help to set up your services | | |
| Coordination of care and services | | |
Frequently Asked Questions
What is the Support at Home Program (previously Home Care Packages)?
The Support at Home Program is the updated government funded model that replaces Home Care Packages. It provides older Australians with coordinated services that help them stay independent at home, including nursing, domestic support, personal care, social activities and transport.
How does Homecare My Way support people accessing the Support at Home Program?
Homecare My Way assists with understanding eligibility, preparing for assessments, explaining funding allocations and developing tailored care plans. Each person receives a dedicated Care Partner who coordinates services and ongoing support.
How do I apply for the Support at Home Program?
Applications start through My Aged Care, where you check eligibility and request a home-based assessment. A government assessor determines the level of funding you can access. Homecare My Way can guide you through this process and help you understand each step.
What services can I use my Support at Home funding for?
Support at Home funding can cover in home nursing, medication support, domestic assistance, personal care, social support, transport, meal preparation and allied health. Homecare My Way offers a broad range of these services so customers can build a care plan that suits their needs.
What is self-management?
Self-managed care allows you to coordinate your own services while Homecare My Way handles compliance, budgeting and reporting. It gives greater choice and control, often allowing funding to stretch further. We have developed unique systems to allow you to schedule and manage your services directly with your chosen supplier, view your care plan, monthly activity statements and even communicate with your dedicated Care Partner (Customer Care Manager).
Everything you need to know
Get all the knowledge from our experts
Information Guide