Waiting for your funding
While waiting for your Support at Home funding, My Aged Care will send you updates on your progress in the national queue and expected wait times, which typically range from 6-15 months depending on your priority rating.
How to manage while waiting
for your Support at Home funds
Understand your funding and wait times
We’ll help you understand your Support at Home classification and expected wait time for approval. We’ll also thoroughly discuss the services you want and prepare all the necessary information. Once your funding is approved, Homecare My Way can activate your funding immediately and provide you with your chosen services right away.
Explore interim Government-funded programs
We can help you in accessing interim Government-funded programs, such as the Commonwealth Home Support Program. This ensures you receive the support you need while waiting for your Support at Home funding.
Notify My Aged Care of changing needs
Your needs may change while waiting for your Support at Home funding. If they do, inform My Aged Care so they can reassess your situation. This may lead to adjustments in prioritisation, such as reducing your wait time or increasing your funding classification.
Consider private care and informal support
If you need immediate care, you can arrange privately funded homecare through Homecare My Way. We can also discuss other avenues, such as increasing informal support from your loved ones during this waiting period.
Our difference
Dedicated Care Partner
Freedom to choose your carers
More Care Hours
Friendly and Responsive
Quick Payments
How to get started with us!
Step 1 Getting started with Homecare My Way
Let’s talk about your care needs and how we can best support you.
Step 2 Meet your dedicated care partner
Your dedicated care partner will work with you to discuss your individual needs and co-design your care and services plan
Step 3 Set up your services
With our self-management model, you can choose the services that best suit your needs and get more hours of care from your Support at Home funding than with other providers
Step 4 Quality service guaranteed
Your care partner is there with you every step of the way, providing unlimited support to help you manage your Support at Home services and funding
Everything you need to know
Get all the knowledge from our experts
Information Guide